Key Performance Indicators of Smart Port

Traditional port management is carried out in three stages: planning, implementation and evaluation. In recent years, port management techniques have gone through steps such as real-time data collection, description, prediction, diagnosis, and prescription to adapt to the rapidly changing business environment. This chapter tries to make port performance indicators to solve the current problem using real cases. These activities begin with port performance analysis. Firstly, performance indicators of the smart port will be proposed on the operational aspects that are relatively easy to measure. Operational indicators are composed of output, productivity, utilization and service indicators. Output (Production) indicators are measured ship throughput, berth throughput, yard throughput as the level of the business activity. Productivity indicators are measured ship productivity, crane productivity and yard productivity as the ratio of output to input. Utilization indicators refer to how intensively the terminal resources are used. They are measured berth occupancy, yard utilization, gate utilization, equipment utilization. Service indicators refer to customer satisfaction with terminal services to customers. They include ship turnaround time, truck turnaround time, container turnaround time, crane Intensity, and container dwell time. 

Keywords: Output indicator, Port performance indicator (PPI), Productivity indicator, Service indicator, Utilization indicator.