FileMaker Pro (FMP) which is often used for end user computing. It is a
software characterized by not only user-friendliness and ease of customization, but it
also has an additional aspect, being a database management software. Some general
observations with regard to this topic are stated as follows: why software programs are
used to this extent, what major purposes they serve for users, and whether there are any
issues associated with using this type of user-friendly software program. Following are
the 3 purposes of implementing FMP; 1) economical reasons, 2) where detailed
development is expected to reflect user requirements, 3) as a prototype for contracts and
creation. There has been a rapid progress in the information and communication
technology (ICT) at hospitals in Japan for the last 10 years. In such an environment,
software programs such as FMP, which is user-friendly and easy for users to customize
on their own, plays a vital role. It is anticipated that it will establish itself as a software
program with expandability, enabling smooth communication with vendors, rather than
being viewed as a software program that poses a threat to vendors.
Keywords: Hospital information system (HIS), end user computing (EUC),
system management, FileMaker, database management software, userfriendliness,
customization, economic, user requirements, prototype, information
and communication technology (ICT).
