Application of Industry 4.0: AI and IoT to Improve Supply Chain Performance

Today's companies acknowledge the importance of Artificial Intelligence and IoT (- Internet of Things) to achieve quality and operational efficiency in supply chain performance. Numerous elements, such as shifting demands, routes, severe disruptions, and compliance problems, continuously impair supply chain systems. As a result, supply chains need to be monitored and continually optimized. And that's why we needed advanced technologies like Artificial Intelligence and IoT in the supply chain process. The vision of Industry 4.0 emphasizes global machine networks in an innovative factory environment capable of exchanging information and selfmonitoring. Supply chain resilience can be increased by utilizing AI and IoT technologies, often known as AIoT, which have recently been essential in enhancing supply chain performance. This study investigates the potential effects of Industry 4.0 and related technology advancements, such as Artificial Intelligence and IoT, on Supply Chain (SC) performance. Through an exploratory study, our research will assess the impact of AI and IoT on the efficiency of the industrial supply chain. This study aims to shed new light on the subject and offer suggestions for further research.

Keywords: Artificial intelligence, Healthcare, Internet of things (IoT), Industry 4.0, Supply chain management.